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Testimonials

What Families Say About Their Well-Being

What Families
Say About
Their Well-Being

At Golden Living Care, families trust us with their loved ones’ well-being.
Our compassionate, personalised approach focuses on comfort, safety, and independence—ensuring every individual feels respected, supported, and truly cared for.

Share Your Experience with Golden Living Care

Google Reviews

 
 
 
 
  EXCELLENT  
 Google star 1Google star 2Google star 3Google star 4Google star 5 
 Based on 4 reviews 
  
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google Google 
 
 HK Recruitment profile picture 
 
 
 HK Recruitment 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Fantastic company & lovely compassionate owners - trustworthy care provider.
  
 
  
 
 
 
 Posted on Google Google 
 
 Peter Crombie profile picture 
 
 
 Peter Crombie 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
  
 
  
 
 
 
 Posted on Google Google 
 
 Moira Frew profile picture 
 
 
 Moira Frew 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Absolutely outstanding company nothing is too much trouble there is not a problem they cannot solve superb delivery of services 😀 👍🏻
  
 
  
 
 
 
 Posted on Google Google 
 
 Ameet Dawar profile picture 
 
 
 Ameet Dawar 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.

Other Platform Reviews

“As you know my wife Sheila died on the 28th April. I just wanted to let you know just how appreciative myself and my family were regarding the high quality of care and support given to Sheila during the last few months of her life. Her last month was particularly challenging and I would particularly like to thank Sheila, Amanda, Raquel, Aman and Patience for showing great care and empathy during that time. Nothing was too much trouble for them, and they all showed great care and attention to detail in everything they did for Sheila. Many thanks to all of them.”
Peter DobsonOutstanding Care During Difficult Times
“We are extremely delighted with the level of service and care received. It is always a pleasure to see the carers, as we do have a very good relationship with them.”
RC and WifeExceptional Care & Service
“What can I say! Absolutely wonderful people. Friends for life. With the exception of one carer who is no longer with the company, I have no worries about any of them. They are very professional, kind, go the extra mile, take an interest in the client's life. I love every one of them. Sheila, Patience, Aman, Amanda, Raquel, Dorothy, Chichi, Tatinda (sorry if I've missed anyone). They all deserve medals and acknowledgement for the work they do. Wonderful.”
Long-Term ClientWonderful Team of Carers
“My mum always talks highly of Oby, but also gets on well with all the carers. They are always friendly and do their job well. She also enjoys Oki doing her hair. They are all reliable and have done really well to continue calls over the bad weather. Thanks.”
VD and DaughterFriendly, Reliable & Supportive Carers
“All the carers who attend to Ray are very professional and reliable. Our main carers include Omo, Angela, Smart and Germant, and Amanda occasionally attends. We thank them for the great service."
Ray and FamilyProfessional and Reliable Team
"My experience with Golden Living is exemplary. Having worked in care, the standard is second to none in my eyes, very professional and also friendly."
Client FeedbackExemplary Care Standards
“To all of the carers who helped care for my mum, Annette McHale. On behalf of me, my dad, Martin and brother Sean, we would like to thank you for the gentle care you gave to my mum in her last week. Kind regards, Sarah"
Sarah McHaleHeartfelt Thanks for Gentle Care
"We received a wonderful call from AG’s social worker, who shared some truly amazing feedback about the Biddulph carers – Happiness, Shiela, Chioma, and Esther. In their words, the team has been “outstanding.” Although the care package was initially expected to end when AG’s wife returned from hospital, the strong rapport built between AG and the carers has made a lasting impact. As a result, AG has decided to continue receiving support from Golden Living Care on a long-term basis. We are incredibly proud of the dedication, compassion, and professionalism shown by the team. Well done to you all."
StaffordshireFeedback from a Social Worker
“Hello and Merry Christmas to all of you — Timmi, Tom, Sami and Oliver. We have left some cards and small gifts to thank you at this special time of year. The support you give to Norman is genuinely appreciated. You all work very hard and it truly shows. Sincere and seasonal greetings to you and your families."
Linda & DavidChristmas Appreciation
“All carers treat Dad with care and respect. They are, on the whole, cheerful, just what you need with this stage of Dad's life. They are allowing me to be a daughter to Dad and for this I am very grateful.”
TB and DaughterCare, Respect & Compassion
“Hello Jack, I've been meaning to message you for a while now to let you know how pleased we are with the care provided by the male team. Dad and mum are really happy with all of the guys - their caring natures, friendliness and professionalism. Please pass on our thanks to them. Thanks, Jan”
JanAppreciation for the Male Care Team
“A quick note to say thank you to the carers who looked after Ray in the last few days we had with him. You were all so kind, considerate, and compassionate—not only to Ray but to our family as a whole. Thank you."
Carol & FamilyRaymond Jones
“I just want to say a very big thank you to your team who gave the most attentive care to my husband, Mark, in his final days. I am truly grateful and can’t thank you all enough. Kind Regards, "
Michelle CuthbertsonRegarding Mark
“The family couldn’t praise the care team enough. They are very caring and always make sure Mark is comfortable—they can’t do enough. Michelle is very happy with the care provided.”
Angela RogersQA Feedback
“Prince and Shiela have built a very good rapport and have both been great, very kind, and supportive. I would be lost without my carers and look forward to them coming every day. Amanda, Oke, Success, and Happiness have all been very good. Well done, all!”
Biddulph & Stone CarersCompliments
“DT’s wife has asked me to pass on her deep gratitude for the amazing care provided. In her words, ‘You made DT’s end of life bearable, always ensuring he was clean and comfortable.’ She is especially thankful for the night spent watching him and ensuring he was at ease. Thank you all for your compassion and dedication.”
Newcastle CarersEnd of Life Support
“Any concerns we have are dealt with very promptly and efficiently. Love that we get to see who is coming via the App (Dad does like to know!) He has got a little worried about 'new' carers, but we appreciate this will happen and like the 'new' ones always come with an 'old' one.”
Family FeedbackExcellent Communication & Support
“I had a complimentary conversation with Helen, a friend of IT. They are very pleased and happy with the care provided. The carers go above and beyond—even making coffee for the husband and ensuring he is okay. They have helped IT get out of bed after six weeks and went the extra mile for IT’s birthday. People are quick to complain but not to praise—so I wanted to pass this on.”
HelenCompliment to Liz (Staffordshire)
“Positive feedback received from a social worker regarding the care and support provided. The social worker shared that MO says you are all lovely and enjoys seeing the carers when they visit. Well done, team!”
Biddulph CarersSocial Worker Feedback
“All the carers who attend to Ray are very professional and reliable. Our main carers include Omo, Angela, Smart and Germant, and Amanda also attends occasionally. We truly appreciate their dedication and thank them for the great service they provide.”
Client FamilyFeedback
“99% of carers are reliable, and extremely attentive to Dad's needs. They have also got to know the family and enjoy our interaction and overall support, especially from the ladies, although had some great curry tips from Syed. 🙂”
Family ReviewReliable and Attentive Care
“I would like to say a big thank you to your agency for doing an amazing job, especially Kenny and Cheeche. Even on her first day, Cheeche was amazing. Kenny has been outstanding and very helpful. If you have anything like ‘Employee of the Month,’ I would give it to Kenny. What you do for our loved ones is priceless. Thank you, and God bless.”
AndreaNewcastle under Lyme
“Kay thinks her carer is amazing and a credit to your company.”
DawnZee & Kay
“JC’s daughter shared that she cannot thank you all enough for the help and support provided. She is very grateful and appreciative of how well JC’s care needs are met. Well done, team!”
Cannock CarersSocial Worker Feedback

Trustpilot Reviews

Good

Trustpilot rating
Rated 3.7 out of 5 based on 1 reviews
Trustpilot Trustpilot
Rating 5 stars
By oluwaseun popoola

about 10 months ago

Empathy and professionalism at its peak

I referred my neighbour to the business as she was travelling and needed someone to look after his aged parents. Golden Living Care stepped in and they were wonderful. All their members of staff who supported my neighbour's parents were exceptional. My friend was so excited as she monitors the care notes online. She was been given regular updates and the feedbacks from her parents were also positive.

Website Reviews

Amazing Care Services

October 23, 2026

I have no words to express my gratitude, can’t get better care than Golden Living care for my family member. Xxx

Avatar for Richard Harrison
Richard Harrison

Raymond Jones

October 22, 2026

“A quick note to say thank you to the carers who looked after Ray in the last few days we had with him. You were all so kind, considerate and compassionate — not only to Ray but to our family as a whole.

Thank you.”

Avatar for Carol Family
Carol Family
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